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Absent Member.. elangovan_1 Absent Member..
Absent Member..
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Unable to start Apache service in HP SM server

I am trying to install the web client in HP SM server. But I am facing issue in the enabling the apache services.

 

Error: Windows could not start the Apache tomcat 6 on local computer

 

HP SM 9.30 is installed.

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5 Replies
hpsmsupport Contributor.
Contributor.

Re: Unable to start Apache service in HP SM server

Can you please share the log file.

 

Regards,

Madhan

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Piku Absent Member.
Absent Member.

Re: Unable to start Apache service in HP SM server

It is web server (apache) issue. Check your log files and what is error message you are getting.

hth,
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Assign Kudo, if found post useful and mark it accepted if solves the issue.
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Acclaimed Contributor.. Kelalek2 Acclaimed Contributor..
Acclaimed Contributor..

Re: Unable to start Apache service in HP SM server

Often the reason is one of following:

  1. port (often 80 or 8080) is reserved by another program, for example IIS
  2. installation failure - I've seen Tomcat to refuse to start because I installed a new version of it without removing an old Tomcat installation AND restarting the server first.  Both are needed at least in MS servers.
  3. Configuration file (like server.xml) is malformed. It's easy for example try to comment some lines out but forgeting the end tag ---> check if you have changed recently any config files
---
Moving on, this account is no longer active. Best regards, Kelalek
- So Long, and Thanks for All the Fish
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Established Member.. PB_123
Established Member..

Re: Unable to start Apache service in HP SM server

Hi,

I would say, uninstall the existing Apache setup. And re-install the apache once again(Run as Administrator). After uninstalling , delete the complete Folder(Apache Software Foundation) and make sure while installing you are pointing to upgraded jre version.

 

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Amen16 Absent Member.
Absent Member.

Re: Unable to start Apache service in HP SM server

Hello,

 

As it was already mentioned, please check the installation and configuration (port) as this doesn't seem to be related to SM.

 

Regards,

Alex

HP Support
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