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Super Contributor.
Super Contributor.
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Update incident with perl script

Hi, 

i have requirement that using incident management wsdl i want to update incident with some update in the description field. any help or guidence is requiried to achive this task.

 

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Update incident with perl script

Configure the Web Service field definitions

Use the Web Service Configuration Utility to define the fields that will be passed from HPE Service Manager to the Web Service. The Service Manager fields are taken directly from the database dictionary.

Service Name
The name of the Web Service you want to use to publish theService Manager table. You can reuse the same Web Service name to publish multiple tables. Since this name becomes part of a URL, the name must consist of alphanumeric characters valid for URLs. The name cannot consist of URL reserved characters such as spaces, slashes, or colons.
 
Released

You should consider any web service with the Released option selected as the supported version of the Web Service in Service Manager. While it is possible to clear the Released option and edit or delete the Web Service, HPE recommends that you assign the service a different name and work on that copy of the web service instead. When the Released option is selected, the external access definition remains read-only.

Name The name of the Service Manager table that will be published as a Web Service.
 
Deprecated Web Services marked as deprecated are not supported.
 
Object Name
The name you want to use to identify the Service Manager table in the Web service. Since this name becomes part of the WSDL, the name must consist of alphanumeric characters valid for XML. The name cannot consist of XML reserved characters such as brackets (<) and (>), colons (:), or quotation marks (").
Carlos Villalobos R
Customer Support Engineer
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Super Contributor.
Super Contributor.

Re: Update incident with perl script

any script example for this would be highly appreciated 🙂

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