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Use cases for service manager using Automation Scripts.

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Hi Team ,

I want to find out 3 -4 working use cases for the Micro Focus Service Manager using Automation Scripts. Please suggest  me some documentation or any reference link that can help me to upgrade by knowledge for using the automation scripts to create 4-5 working use cases in Micro Focus Service Manager.

Thanks in Advance.

Regards

Girish Gandhi

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Super Contributor.. Super Contributor..
Super Contributor..

Hi Girish,

please elaborate your request, are looking only at scripts to automate? or Integration with OO?

There are many used case you can do using Ruleset, triggers etc, based on the customer requirements. I would suggest you to go through below urs's, also try to explore on the documents section.

https://docs.microfocus.com/SM/9.60/Hybrid/Content/Search.htm#search-automation

https://marketplace.microfocus.com/itom/content/oo-content-for-service-manager

Regards,

Madhan

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Super Contributor.. Super Contributor..
Super Contributor..

Hi Girish,

please elaborate your request, are looking only at scripts to automate? or Integration with OO?

There are many used case you can do using Ruleset, triggers etc, based on the customer requirements. I would suggest you to go through below urs's, also try to explore on the documents section.

https://docs.microfocus.com/SM/9.60/Hybrid/Content/Search.htm#search-automation

https://marketplace.microfocus.com/itom/content/oo-content-for-service-manager

Regards,

Madhan

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Hi Maddy,
Thanks for the help. Although, I was looking for the Automation Scripts only but the link that you shared helped me to find the way to elaborate Automation use cases for the SM to the customer.

It would be a great help if you can share some use cases related to automation scripts without integrating SM to OO.
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