View All Tickets Opened On Current date Group by Each 10 min
We have a case in Dashboard Specifcally to view all tickets that opend Today group by each 10 min in each one hour.
Attached an Example i drow it
The team need to view dashboard contains the current hour divided to six 10 min (six columns) each coulmns contain the number of opened Interactions
Thanks In Advance
Re: View All Tickets Opened On Current date Group by Each 10 min
I don't believe the current internal reporting supports the required calculations. You might be able to do it with an external tool (Crystal, Business Objects, etc.), but I'm unaware of any SM Reporting functionality which would enable you to build the report.