WHat is the difference between Service SLA and Customer SLA?
Hello! Who's know the difference between service sla and customer sla?
Wanna configure SLA for Service catalog, but work only default SLA. And my configured SLA for each manage catalog item doesnt work.
Re: WHat is the difference between Service SLA and Customer SLA?
For this i would recommend to check the official documentation on it as its kind of hard to explain since SLA depends on what you want or need
Hope this guides you.
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