Absent Member.
Absent Member.

What is system information record ?

a) what contains system info record ?

b) when you will find system info record ?

kindly please answer my questions



1 Reply
Micro Focus Expert
Micro Focus Expert

Re: What is system information record ?

You can access it from system administration, base system configuration, miscellaneous, system information record.  Or if you type 'info' (without quote) into SM command line field.

The system information record contains common information that all HP Service Manager applications can use.

From the company record administrators can do the following.

Note: The information listed below is presented in the same order within the tabs displayed in this form.

  • Add company contact information
  • Add Web tier and self-service URL information
  • Set general login restrictions
  • Set user lockout conditions
  • Define the operator template to be applied to LDAP users
  • Set user account expiration conditions
  • Enable other applications to integrate with HP Service Manager
  • Define default menu information
  • Set password reset restrictions

etc etc

You can get the full list here: https://s3.amazonaws.com/smhelpcenter/smhelp940/codeless/index.html#serversetup/concepts/system_information_record.htm?Highlight=system%20information


The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.