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What other software to replace Crystal Report for reporting in SM

Hi All

 

I would like to know is there any reporting way that we can use or do in order to replace Crystal Report for reporting in SM?

This is because, now my customer asking is there any way we can do beside just purchasing the Crystal Report Client. That will cost them a boom for 5 concurrent user.

 

I was thinking whether we can call the report from the SM client? is that possible? but my engineer told me that for customized report, we cant pull out from the SM client.

 

Please advice. Need it URGENTLY

 

Thanks

Jun Hao

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Absent Member.
Absent Member.

Hi , For reporting, HP provides third party solutions on partners list. kindly check http://www.iwarelogic.com/the-matricedge-solution-for-hp-service-manager.htm
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