SandyAdmin Honored Contributor.
Honored Contributor.
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Where can we find the mapping Quote field brief description?

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Hi Expert,

One of the field of our Quote which is Brief Description(Quote Title) was previously customise to have a combination of pre defined Title concatenated with Catalog item name once the Quote is created.

Ex: Request Management+ Catalog Item name(Password reset

Quote Tile Example: Request Management Password Reset

Due to business needs, we are considering modifying this field. Can anyone guide us where this was possibly defined? Thank you in advance.

 

 

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Micro Focus Expert
Micro Focus Expert

Re: Where can we find the mapping Quote field brief description?

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Hi,

The quotes you mentioned are created based on a catalog request rigth? If so, please check the connector e.g. "Open New Request" and verify if you have something into the expressions tab that modifies the title.

Regards,

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Micro Focus Expert
Micro Focus Expert

Re: Where can we find the mapping Quote field brief description?

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Hi,

You may start looking for a calculation or javascript code added into the format control "ocmq". Please take a look at those sections and let me know if you find something.

Regards,

If you feel this was helpful please click the KUDOS! thumb below!
SandyAdmin Honored Contributor.
Honored Contributor.

Re: Where can we find the mapping Quote field brief description?

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Thank you for the reply Luis.

I found only in Calculations of fc> ocmq.view.summary and fc>ocmq.view.summary.quote; There is customize calculations below.

Calculations: $title="";$title="Request Management "+subcategory in $file+" Summary"

But after testing of renaming just to test for any changes and created a Quote. There is no change in the Title of Quote that we wanted to modify.

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Micro Focus Expert
Micro Focus Expert

Re: Where can we find the mapping Quote field brief description?

Jump to solution

Hi,

The quotes you mentioned are created based on a catalog request rigth? If so, please check the connector e.g. "Open New Request" and verify if you have something into the expressions tab that modifies the title.

Regards,

If you feel this was helpful please click the KUDOS! thumb below!
SandyAdmin Honored Contributor.
Honored Contributor.

Re: Where can we find the mapping Quote field brief description?

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Thank you Luis for the guidance. Found the entry in Connector "Open New request" that modifies the Quote Title.

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