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ci relationship graph not displaying on the web client

Experts,

we are on HP SM v9.41 P4. Did an integration with uCMDB 10.30 and successfully pushed the biz cis and its downstream relationships as well as the computer CIs.

Graph gets displayed on the windows client, but for some reason it doesnt show up on web client. what possibly could be wrong. 

Attached is a screenshot.

cirel graph.JPG

 

 

 

thx

dev

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2 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

Re: ci relationship graph not displaying on the web client

This is HPSM graph, right? There is no relation with UCMDB integration ...

Did it ever work or this is a new implementation?

 

Regards,
Breno Abreu

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Micro Focus Expert
Micro Focus Expert

Re: ci relationship graph not displaying on the web client

Try upgrading Java. The CI relationship graph package on the web client has a dependency on Java.

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