Absent Member.. Rawan Absent Member..
Absent Member..

closed interaction without esclated

could someone help me to build quiry to closed interaction that was not esclated.

note:first.call filed returns true only when the interaction is opened,resolved ,closed at the same timeso it won't help me to use it 

any sugested idea.

1 Reply
ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: closed interaction without esclated

Interaction (incident table) without related incident(probsummary table) have no record in screlation table.

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