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how to customize attachment activity log

I want to add one more column in the attachent tab in change management. as attached the screenshot, like "attached by" column, I want to add the full name of the same operator.

I am using SM 9.34. Can you please help ?

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Re: how to customize attachment activity log

Hi Experts,

Can I have any idea on this ?

 

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Re: how to customize attachment activity log

The attachment object is a non-tailorable component. You could open an enhancement request with support. 

Note that in 9.4x releases (I don't have a 9.3x system to compare), the activity log tracks the user who adds or removes an attachment. 

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Re: how to customize attachment activity log

Hi John,

Thanks for yuor reply.

I am working on SM 9.34 and activity log tracks the user who adds or removes an attachment but only on web not on client as I attached last. So, I was having a customer requirement to add another tracking field(full name of the user) with the exisitng logs.  Also, had raised technical question to HP. Below workaround I got but not clear to me. Can you please put some light on this ?

https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM899825

 

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Re: how to customize attachment activity log

Hi sou02,

Operator details, Date & Size of the attachment are already available for Web Client as per the document shared by HP.
The solution provided HP Is only applicable for Web & if you need another field to be tracked in the Attachment tab, please do revert to HP with your requirement with the <Fieldname> & they might provide a custom patch with the new field added on Attachement Tab of Web client.

HTH.

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Re: how to customize attachment activity log

 Hi Sanzz,

Thanks for your reply.

As per suggestion by HP, I need to add one more column the attachment from FD, which I found not editable. Now, I have to fetch the user full name into this new field, from "SYSATTACHMENT" table after calculating the user full name from "sysmoduser" field which is there in this table OOB.

So, the question is  how to add a new field in "attachment" tab from FD where Its a non-editable single square block only.

And the next question is how to calcltae the full name of "sysmoduser" in "SYSATTACHMENT" table ?

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Re: how to customize attachment activity log

Dear Experts,

Any idea on this ?

 

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