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Trusted Contributor.
Trusted Contributor.
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how to exclude email from notify?

Hi all!

when comes to email, macro initiator sends an e-mail that the treatment received by the system.
Conditions macro:

open in $L.new="Open" and null(cpx.impact in $L.new)

E-mail information about the macro takes from callback.contact:

2016-12-16 13-37-58 Администрирование - Изменение параметров макроса - Клиент HP Service Manager.jpg

How can I exclude from sending one particular contact?

callback.contact in $L.new ~="username"  and (open in $L.new="Open" and null(cpx.impact in $L.new))

It leads to the fact that the macro does not work.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: how to exclude email from notify?

What if you try change null(cpx.impact in $L.new) 

to

nullsub(cpx.impact in $L.new, "true")

don't remember about the quotes, maybe - nullsub(cpx.impact in $L.new, true)

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