Highlighted
Super Contributor.. Super Contributor..
Super Contributor..
190 views

how to rename Checkout button & submit request in single screen

Hi All,

We want to rename CHECKOUT button name to Submit in service portal and bring in attachment option in the same page where we capture user Options. 

I have captured the screen shot in the word document.

SMA-SM version Details:
Service Portal 2018.08 

Service Manager 9.52

Labels (3)
0 Likes
2 Replies
Highlighted
Super Contributor.
Super Contributor.

Hello,

Regarding your concern, there is a documentation about Tailoring in Service Portal:

https://docs.microfocus.com/itom/Service_Management_Automation_-_SM:2019.05/CustomizeSPCheckoutPanel

Hope this information helps, if you are still not able to change the form behavior, we suggest you to Open a Enhancement Request

0 Likes
Highlighted
Super Contributor.. Super Contributor..
Super Contributor..

Hi Robcord,

Thanks for your response,

This document is for 2019.05 but I am using 2018.08

https://docs.microfocus.com/itom/Service_Management_Automation_-_SM:2019.05/CustomizeSPCheckoutPanel

I found the below URL for 2018.08

https://docs.microfocus.com/itom/Service_Management_Automation_-_SM:2018.08/Localize-SMASM-ServicePortal

Regards,

Madhan

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.