Aruna_2

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2006-04-25
04:57
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java.lang.NullPointerException Error
Hi
Im using hp OpenView service desk 4.0.0556.0204 (SP2).
When I'm trying to access SD (from account with Specialist Role ) it'll give the following error
"java.lang.NullPointerException".
But It won't give the error, with the same account with diffrent role (e.g. Workshop Employee).
PLS help me to sort this out...
Thank you
Im using hp OpenView service desk 4.0.0556.0204 (SP2).
When I'm trying to access SD (from account with Specialist Role ) it'll give the following error
"java.lang.NullPointerException".
But It won't give the error, with the same account with diffrent role (e.g. Workshop Employee).
PLS help me to sort this out...
Thank you
2 Replies
nisvin

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2006-05-19
03:37
Hi,
Delete the Cache files sitting in your default user. This should solve the problem.
Regards
Nisvin
Delete the Cache files sitting in your default user. This should solve the problem.
Regards
Nisvin
Aruna_2

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2010-05-18
05:26
Thank you very much Nisvin