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Rory Emmans
Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class
‎2001-09-14 19:44
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java.lang error

When user trying to sign onto Service Desk 3.0 Sp5 receiving error java.lang.NoClassDefFound: com/hp/ifc/ui/AppDataForm

Any ideas besides re-installing Service Desk from scratch
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Antonio Valle_1
Absent Member.. Absent Member..
Absent Member..
‎2001-09-17 09:45

You can try clearing the cache (removing all the contents of the directory ) and renaming the file forms.dat.

Antonio
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Jasper Verweij
Absent Member.
Absent Member.
‎2001-09-20 14:29

Rory, did Antonio solution helped? It was also my first idea.

You'd better post your questions about Service Desk in IT Service Management section in stead of OpenView Applications
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