link didn't copied data of the selected record
Can you help me?
Here in the company we use the HPSM (HP Service Manager 9.31).
In incidents table was created a field called cat.field1.
It was created a form in self-service and in this form was placed this field.
For this field has created a link that table scan problemtype data from problem.type field.
Below the query data (image link):
category = category in $ file = limited.given.level2 and subcategory in $ file and product.type = product.type in $ file and active = "t"
The link makes the query, but does not record the data in cat.field1 field that is on the form.
Thank you very much in advance.