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sajida Contributor.
Contributor.
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memory utilization of HP SM is 99%.

The Memory Utilization of HP SM is 99%. Restaring is temporarily decreasing the memory utilization but it is increasing to 99% the next day.

pls help me in fixing the issue.

Attaching sm.log screenshot.

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: memory utilization of HP SM is 99%.

What is 99%? server memory or sharedmemory? What is the hardware specifications? How many users? How many servlets are you running? share with us the sm.ini, sm.cfg, reportlic and sharedmem
Regards,
Breno Abreu

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Valued Contributor.. BBO Valued Contributor..
Valued Contributor..

Re: memory utilization of HP SM is 99%.

Do you have any integration with third-party software? if so, can you check if there is some kind of 'retry on fail' with no limitations?

I remember I have this issue when an external SOAP call retries FOREVER, it made SM create several sessions, and use more and more CPU/ RAM till it crashes.

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