Highlighted
Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..
260 views

popup subform on a field referenced to 'device' table

Hi Experts,

We are on SMv9.41 P5.

I am doing the integration of config module with the help desk modules.

I am facing some issues on providing a popup subform to the end user on a field which is referenced to 'device' table.

For eg: on rootcause, I have affected.item & assets fields whcih I have 'device' table referenced. 

Note:If I do not have the reference table enabled, the autocomplete feature is not working, hence I had to use the reference table on these fields.

Master link used is 'rootcause'

Field Name : assets

1. On entering value, the autocomplete is turned on and it brings the values.

popupsubform 1.JPG

2. Below is the link line for the above field 

popupsubform 2.JPG

3. Popup subformat details are as below.

popupsubform 3.JPG

5. Corresponding link line for the popup subform is as below

popupsubform 4.JPG

 

6. Popup subform doesnt return any details

popupsubform 5.JPG

 

Need guidance in fixing this issue.

 

thx

dev

 

I am Listening..
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.