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service desk system with a SMS

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I am thinking to connect service desk system with a SMS gateway, so any SD submitted after 5:00PM an SMS to be sent to On-Call engineers. Is it doable?

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Re: service desk system with a SMS

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HI

I implement this through email functionality 

SM triggering email to SMS gateway, In turn SMS gateway send SMS.   

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Re: service desk system with a SMS

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HI

I implement this through email functionality 

SM triggering email to SMS gateway, In turn SMS gateway send SMS.   

View solution in original post

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Re: service desk system with a SMS

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Hi

Can you tell us how you have achieved the same to send sms.

Regards,
Anjan RH

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