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text serch for interactions

Hi,

 

How can i enable the text serct for intercation is not working in sm9.40 

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Micro Focus Expert
Micro Focus Expert

Re: text serch for interactions

If you mean Search Interactions, enter data on Text Search tab, and Search, then this is using IR Expert.

1) make sure you do not have IR disabled.  Check the sm.ini file for ir_disable:1

2) Make sure the sm -que:ir process is running and configured in your sm.cfg file

By not working I assume you mean it did not find any records.  If you received any messages let me know.

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Re: text serch for interactions

thx bow i make sure of the second point can you tell me how to check?

2) Make sure the sm -que:ir process is running and configured in your sm.cfg file

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Micro Focus Expert
Micro Focus Expert

Re: text serch for interactions

Open the sm.cfg file located in the RUN directory and add this line if not already present:

sm -que:ir

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