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Super Contributor.
Super Contributor.
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ucmdb browser url in info.company.g

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Hi Expert,

I am trying to determine when the ucmdb browser url was added to the info.company.g. It looks like it was added somewhere in between SM9.34 P4 and SM9.35.  Can you tell me what patch added this functionality?

 

Thanks

-Cory

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Micro Focus Expert
Micro Focus Expert

Re: ucmdb browser url in info.company.g

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Hi Cory, If you look in the SM_Feature_History_5_to_9.41.pdf, it state that the ucmdb browser url been in the info record since SM 7.1x Page 57. You can get a copy here. https://softwaresupport.hpe.com/km/KM1098093 UCMDB Integration Follow the Service Manager / UCMDB integration guide and enter the UCMDB web service URL in the Service Manager System Information Record on the active integrations tab: http://:8080/axis2/services/ucmdbSMService

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Acclaimed Contributor.
Acclaimed Contributor.

Re: ucmdb browser url in info.company.g

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Hi PSCS

hope you are doing well.

As i know, i believe ucmdb 9.34 and 9.35 are out of scope so I cannot answer your question, but I suggest you to post your concern directly with UCMDB forum and they will answer your question with more details, please follow the link below:

/t5/UCMDB-and-UD-Practitioners-Forum/bd-p/sws-CMS_SUP#.WId3L3kzVMv

 

Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
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Super Contributor.
Super Contributor.

Re: ucmdb browser url in info.company.g

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Hi Carlos,

I am referring to Service Manager 9.35 Patch 4 and Service Manager 9.35. In SM9.34P4 you do not have the field (on the form or in the dbdict) to add the ucmdb browser url  and in SM9.35 you do have the option.

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Micro Focus Expert
Micro Focus Expert

Re: ucmdb browser url in info.company.g

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Hi Cory, If you look in the SM_Feature_History_5_to_9.41.pdf, it state that the ucmdb browser url been in the info record since SM 7.1x Page 57. You can get a copy here. https://softwaresupport.hpe.com/km/KM1098093 UCMDB Integration Follow the Service Manager / UCMDB integration guide and enter the UCMDB web service URL in the Service Manager System Information Record on the active integrations tab: http://:8080/axis2/services/ucmdbSMService

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