Super Contributor.. wdomerac Super Contributor..
Super Contributor..
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update terminated - could not access row id (ocm.phase.log.change,update.save.log)

Hello.

 

We are trying to change a phase on a request and we have this error.

 

update terminated - could not access row id (ocm.phase.log.change,update.save.log)

 

What does it mean ?

 

Best Regards

Dom.

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Absent Member.. abhin88 Absent Member..
Absent Member..

Re: update terminated - could not access row id (ocm.phase.log.change,update.save.log)

Hi 

 

1. Does the user have rights to perform the action?

2. Does the phase change or it is still in same phase?

 

I am facing the same error when I update an incident using JS, strange to me since I am using falcon to perform the operations:(

 

Regards

AB

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