Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..
747 views

upgrading error from 9.30 to 9.41

while trying to upgrade from 9.30 to 9.41 got an error during dbdict. i have attached logs for reference.

 

Process panel apply.key.changes in RAD apm.upgrade.dbdict encountered error in line 2 (apm.upgrade.dbdict,apply.key.changes)
Cannot evaluate expression (apm.upgrade.dbdict,apply.key.changes)
Bad arg(2) oper = (apm.upgrade.dbdict,apply.key.changes)
Cannot evaluate expression (apm.upgrade.dbdict,apply.key.changes)
Script 'upgradeKeyChanges'  line 762: ERROR TypeError: column has no properties at char 1
Unrecoverable error in application:  sm.upgrade.ux on panel call.apply.upgrade
Unrecoverable error in application:  apm.upgrade.wizard.ux on panel process.dbdict
Unrecoverable error in application:  apm.upgrade.dbdict on panel apply.key.changes

3 Replies
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: upgrading error from 9.30 to 9.41

Please open a support case for this issue.

 

Provide us the exact version you are migrating from and to.

 

There are several scenarios for upgrade between SM9.3x and SM9.41 :

 

8.Upgrading from SM9.3x with no PDCP Content Packto SM9.41 Classic

9.Upgrading from SM9.3x with no PDCP Content Packto SM9.41 Codeless

10.Upgrading from SM9.3x with PDCP2 or PDCP3 Content Packto SM9.41 Hybrid

11.Upgrading from SM9.3x with PDCP2 or PDCP3 Content Packto SM9.41 Codeless

12.Upgrading from SM9.3x with PDCP4 Content Packto SM9.41 Codeless

 

Thank you for using the MicroFocus ServiceManager Support and News Forum. If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
0 Likes
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: upgrading error from 9.30 to 9.41

We are following one

Upgrading from SM9.3x with no PDCP Content Packto SM9.41 Classic

 

using Upgrade-Utility-HPSM_00747 (downladed from hp site)

 

Application Version which are upgrading from is 9.33.0035

0 Likes
Highlighted
Visitor.

Re: upgrading error from 9.30 to 9.41

hello experts !!

We are trying to upgrade using 10.Upgrading from SM9.3x with PDCP2 or PDCP3 Content Packto SM9.41 Hybrid and got the below errors :

***************

Process panel compare.dbdicts in RAD apm.upgrade.verify.sql.sub encountered error in line 1 (apm.upgrade.verify.sql.sub,compare.dbdicts)
Cannot evaluate expression (apm.upgrade.verify.sql.sub,compare.dbdicts)
Bad arg(2) oper = (apm.upgrade.verify.sql.sub,compare.dbdicts)
Cannot evaluate expression (apm.upgrade.verify.sql.sub,compare.dbdicts)
Script 'upgradeKeyUtils' line 1375: ERROR TypeError: lib[libName] has no properties at char 1
Unrecoverable error in application: sm.upgrade.ux on panel call.sql.compare.utility
Unrecoverable error in application: apm.upgrade.verify.sql on panel call.check.compare
Unrecoverable error in application: apm.upgrade.verify.sql.sub on panel compare.dbdicts
No dbdict named "SurveySendLog" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveySendHistory" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyRecipientMapping" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyParameterMapping" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyInternal" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyEmailLocalization" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyDefinition" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SurveyConnector" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SubscriptionList" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SharePointUserMapping" exists in this system. Dbdict will be added by upgrade.
No dbdict named "SMISTaskLog" exists in this system. Dbdict will be added by upgrade.
No dbdict named "RuleSetrevision" exists in this system. Dbdict will be added by upgrade.
No dbdict named "RecordDiffResult" exists in this system. Dbdict will be added by upgrade.
No dbdict named "OOFlowConfigurationItem" exists in this system. Dbdict will be added by upgrade.
No dbdict named "OOFlowConfiguration" exists in this system. Dbdict will be added by upgrade.
No dbdict named "KMQueryAPI" exists in this system. Dbdict will be added by upgrade.
No dbdict named "JSBeanFactory" exists in this system. Dbdict will be added by upgrade.
No dbdict named "ExternalReferences" exists in this system. Dbdict will be added by upgrade.
No dbdict named "DeltaMigToolKPI" exists in this system. Dbdict will be added by upgrade.
No dbdict named "AutomationTaskUpdate" exists in this system. Dbdict will be added by upgrade.
No dbdict named "AttachmentRelationship" exists in this system. Dbdict will be added by upgrade.

************

we have used the unload " QCCR1E128778_SM941_UPGRADE.zip " and applied the hotfix as well. But NO Help and the above errors. followed the steps mentioned in the PD doc.

Our target is to achieve the upgrade. Please suggest if :

We have the correct unloads ? If not then suggest the one ?

Regards

Mitti

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.