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web login page showing error (SCFile name smcconfig is not a Service Manager file)

Hi Experts,

 

kindly help to fix the issue for HPSM 9.52 server .

we are getting error when i login falcon or other user webclient /web-browser .

Failed to load user information

SCFile name smcconfig is not a Service Manager file.

Script 'SMCRemoteService' line 33: ERROR TypeError: $("smcconfig", SCFILE_READONLY).setFields is not a function at char 1

i have uploade script library unl ( SMCRemoteService ) but still not solved .

i have attached screenshot please check and provide the solution for the same issue .

@Yash @wang xiong @Thang @LiliMF @James @Animeshjani @DSimon @simon @Simon7 @simon1 

 

Regards,

Rakesh

1 Reply
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Re: web login page showing error (SCFile name smcconfig is not a Service Manager file)

If this is related to 9.34--> 9.52 server issue..

I think it might be related with your 9.34-9.5x upgrade issue. So you need to tackle that one first.

The 9.5x war is looking at 9.34 files and not seems to be compatible with them thats why errors.

I suggest to followup the other thread of sm upgrade and make sure 9.52 upgrade is complete.

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