SV Support tip: How to avoid certificate warning message from Internet Explorer?
When trying to reach a virtual service that uses HTTP secure (HTTPS) protocol from Internet Explorer, we may receive the below warning message (“The security certificate presented by this website was not issued by a trusted certificate authority. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.”):
We are able to get the response from the virtual service after clicking on “Continue to this website (not recommended)”; however, why is this happening and how can we avoid it?
The reason why this warning message is displayed is because the client machine doesn’t trust the certificate provided by the virtual service.
In order to avoid this message, the client machine must trust the certificate used by the virtual service. For this, we need to add the virtual service certificate to the Trusted Root Certification Authorities as follows:
Note: In this example, the virtual service is using an SV auto-generated certificate called “server-cert.p12”:
- Take the virtual service certificate to the client machine’s local file system
- Right click the .p12 file (server-cert.p12) and select the “Install PFX” option
- Click on next:
- Set its password (for the SV default certificate, server-cert.p12, it is “changeit” – without quotes)
- Select the option “Place all certificates in the following store” and browse to “Trusted Root Certification Authorities”
- Once the certificate is imported into the certificate store, the warning message will go away:
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