Created On:  01 December 2010

Problem:

When displaying BIRT reports in Internet Explorer you may see broken image links whereas if you display the BIRT report in Firefox you will see the image shown correctly. See the screenshots of the same report in both Internet Explorer and Firefox below.

Internet Explorer



Firefox



Resolution:

The reason for this issue is because the image that is broken in Internet Explorer has an output format of SVG. Internet Explorer does not have native SVG support whereas Firefox does have support for SVG.

Therefore to resolve this in Internet Explorer you need to download an SVG plugin or viewer. The following link is from the Adobe site:
http://www.adobe.com/svg/viewer/install/mainframed.html

Once this plugin is installed the image will then be displayed correctly in Internet Explorer.
Incident #2489319