Created On:  14 January 2010

Problem:

After installing SilkCenteral Test Manager 2010, when I attempt to launch Changepoint System Manager, I receive the error "the system cannot find the path specified" or "http 404 not found".


or

Resolution:

The Tomcat ISAPI filter that SilkCentral Test Manager installs, installed it into Web Sites instead of the Default Web Site where the SilkCentral Test Manager install files reside.

To resolve this issue:

1. Go into IIS and remove the Tomcat ISAPI filter from Web Sites.



2. Add the Tomcat ISAPI filter to Default Web Site.





3. Go to the command line and perform an IISRESET.
4. Now able to launch Changepoint System Manager and SilkCentral Test Manager successfully.
Incident #2495988