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How do I change the "log level" of SilkCentral Test Manager"s front-end server?

How do I change the "log level" of SilkCentral Test Manager"s front-end server?

Problem:

How do I change the "log level" of SilkCentral Test Manager"s front-end server?

Resolution:

QUESTION
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How do I change the "log level" of SilkCentral Test Manager"s front-end server?

ANSWER
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Each of the four SilkCentral servers writes its activities to a log. When application errors or system failures occur, these log files provide valuable information regarding the root causes of problems. You can customize the level of detail that is written to server log files.

Procedure to change the log level of the front-end server:

  1. Open the SccFrontendBootConf.xml file with a text editor. This file is located in the /conf/FrontendServer folder of the SilkCentral directory on the front-end server.

  2. Locate and edit the XML tag in the section of the file to one of the four codes provided.

     
    0 
    -   
    
    
    



Value: 0
Log level: Overview
Description: The front-end server writes only the most important information to the log file (this is the default setting).

Value: 1
Log level: Detailed
Description: The front-end server writes additional information to the log file, primarily connection- and event-dispatcher information.

Value: 2
Log level: Verbose
Description: The front-end server writes additional information to the log file, primarily user administration information (e.g., cookie management).

Value: 3
Log Level: Debug
Description: This is the most detailed log level and should only be used for debugging severe issues.


Old KB# 24793

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