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How do I troubleshoot a "UNC path not found" error message when setting up my Source Control path in SilkCentral TestManager?

How do I troubleshoot a "UNC path not found" error message when setting up my Source Control path in SilkCentral TestManager?

Problem:

How do I troubleshoot a "UNC path not found" error message when setting up my Source Control path in SilkCentral TestManager?

Resolution:

QUESTION
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How do I troubleshoot a "UNC path not found" error message when setting up my Source Control path in SilkCentral TestManager?

ANSWER
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When setting up a new UNC pathway for a source control in SilkCentral TestManager configuration, your may receive an error message "UNC path not found". This error occurs not as a result of SilkCentral TestManager but as a direct result of the UNC path not being accessible through your network.

Ensure the entered path in the UNC path field is correct by running the same path from the run command line in your Operating System. If you cannot access the specified location through a normal run prompt then check for domain associations and refer the issue to your network administrator.

Old KB# 24551

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