Performance issue relating to external Issue Tracking integration
Performance issue relating to external Issue Tracking integration. Silk Central performance is continuously slowing to a state where it becomes unusable. Restarting the SCTM servers does not seem to help.
Users could also encounter the following error message:
"Connection refused to host: hostname_of_external_profile"
By default, Silk Central is configured to update external issue states every 60 minutes. This could be a cause for slow performance on the application server.
Change the issue statistic update interval. To do this, you have to edit the file TMAppServerHomeConf.xml in
C:\Program Files\Silk\SC Test Manager (version)\conf\appserver
on the machine with the application server and change
This will update the issue statistics only every day instead of every hour.