Created On:  06 October 2011

Problem:

In SCTM | Tests module when right clicking a Test Folder or Test Container and choosing "Export to Excel", after confirming "OK", I am not presented with the dialog to Open/Save my document with/to excel.  What would be a possible cause for this?

Resolution:

If this dialog does not appear please run the following SQL query on your database.  Note, this should be done by your database administrator:

ALTER DATABASE SET
ALLOW_SNAPSHOT_ISOLATION ON

After running the SQL update you should see the below dialog when attepting to export your tests to Excel:



This SQL statement is documented in SCTM 2011 Install Guide.  See section "Upgrading to SilkCentral Test Manager 2011".