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What should I check when receiving "Connection failed. View logfiles for detailed information." when testing the connection to IBM Rationale Requisite Pro within SilkCentral Test Manager?

What should I check when receiving "Connection failed. View logfiles for detailed information." when testing the connection to IBM Rationale Requisite Pro within SilkCentral Test Manager?

Problem:

What should I check when receiving "Connection failed. View logfiles for detailed information." when testing the connection to IBM Rationale Requisite Pro within SilkCentral Test Manager?

Resolution:

QUESTION
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What should I check when receiving "Connection failed. View logfiles for detailed information." when testing the connection to IBM Rationale Requisite Pro within SilkCentral Test Manager?

ANSWER
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Please ensure the following:

  • That the UNC path is correct, that the directory containing the project is being shared and that you are referring to the machine that it is located on e.g.
    \\Machine-name\folder-name\Project-name\ Project-name.rqs
    

  • The UNC Username and password are correct

  • The Username and password are correct for the Requisite Pro project that you are connecting to.

  • Also ensure that you do not have Requisite Pro open when you are trying to connect to it with SilkCentral Test Manager, Requisite pro needs to be closed to allow SCTM to connect to the project.

Old KB# 24598

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