Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE

Why am I unable to log into SilkCentral Test Manager"s Office Import tool?

Why am I unable to log into SilkCentral Test Manager"s Office Import tool?

Problem:

Why am I unable to log into SilkCentral Test Manager"s Office Import tool?

Resolution:

When logging into SilkCentral Test Manager"s Office Import tool, error: “Database is not connected on SilkCentral Test Manager. Please contact your system Administrator" is being generated;

This problem is due to SilkCentral Test Manager no longer being connected to the database. Please reconnect to the database within SilkCentral Test Manager and then try to import again or contact the local system administrator to do this. Once the database has been reconnected, then please stop and re-start all services.

Old KB# 24999

DISCLAIMER:

Some content on Community Tips & Information pages is not officially supported by Micro Focus. Please refer to our Terms of Use for more detail.
Top Contributors
Version history
Revision #:
1 of 1
Last update:
‎2013-02-15 19:51
Updated by:
 
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.