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Why is the refresh or updates of the Activities page slow?

Why is the refresh or updates of the Activities page slow?

Problem:

Why is the refresh or updates of the Activities page slow?

Resolution:

ANSWER
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NOTE: This information applies to version 8.0 only. The update is already incorporated into v8.1 upwards.

The activities page is used to display data from all execution servers used in test definitions. The data is sent back from execution servers to the FrontEnd server at intervals however in some instances an execution server may be experiencing performance issues or perhaps network problems and therefore it is slow to send back the requested data. As a result of this behavior a patch has been released to allow the update of this page to take into account slow responses from execution servers. Once the patch is installed and you attempt to update the activities page any execution servers that are unreachable are bypassed and as such there is no delay caused by waiting on the update. Contact silk.support@borland.com for a copy of the patch.

Old KB# 24763

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Last update:
‎2013-02-15 19:48
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