Lieutenant
Lieutenant
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ChartServer error on startup

I am getting the following error when trying to start up my chart server

HTTP Status 500 – Internal Server Error
Type Exception Report

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

java.lang.NullPointerException
com.segue.scc.chartengine.ChartServerServlet.createChart(ChartServerServlet.java:157)
com.segue.scc.chartengine.ChartServerServlet.handleRequest(ChartServerServlet.java:96)
com.segue.scc.chartengine.ChartServerServlet.doGet(ChartServerServlet.java:57)
javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/9.0.8

 

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1 Reply
Micro Focus Expert
Micro Focus Expert

Hi @ddang,

 

What Silk Central version are you using?

 

What was logged in the ChartServer log file?

 

Regards,

Hubert

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