This website uses cookies. By continuing to browse or login to this website, you consent to the use of cookies. Learn more.
OK
ddang
Lieutenant
Lieutenant
‎2019-06-18 22:25
174 views

ChartServer error on startup

I am getting the following error when trying to start up my chart server

HTTP Status 500 – Internal Server Error
Type Exception Report

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

java.lang.NullPointerException
com.segue.scc.chartengine.ChartServerServlet.createChart(ChartServerServlet.java:157)
com.segue.scc.chartengine.ChartServerServlet.handleRequest(ChartServerServlet.java:96)
com.segue.scc.chartengine.ChartServerServlet.doGet(ChartServerServlet.java:57)
javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/9.0.8

 

0 Likes
Reply
Report Inappropriate Content
1 Reply
Hubert Inreiter
Micro Focus Expert
Micro Focus Expert
‎2019-06-25 09:33

Hi @ddang,

 

What Silk Central version are you using?

 

What was logged in the ChartServer log file?

 

Regards,

Hubert

0 Likes
Reply
Report Inappropriate Content
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.