Absent Member.
Absent Member.
467 views

Is it possible for SIlk Central to have issues logged in the internal issue manager and also to integrate with external bug tracking system?

Hi

Currently we use Silk Central for our testing activities. We have integrated with JIRA for issue tracking integration. 

 

Now is it possible for SIlk Central to have issues logged in the internal issue manager and also in JIRA at the same time?

 

Currently looks like user have to select the issue tracking integration option to select from and appears it can be a OR option but not an AND.

 

Regards

Anand

0 Likes
2 Replies
Micro Focus Expert
Micro Focus Expert

Hi Anand,

As you wrote you can define several issue tracking integrations and the internal IM at the same time.

If you enter a new issue you have to decide in which issue tracking system to place this new issue (can be only one target system). It is not possible to create one issue automatically in several issue tracking systems.

What would be the use case for duplicating issues in different systems?

Regards,
Hubert
0 Likes
Absent Member.
Absent Member.

Thanks Hubert. Primarily the use case is to have reporting to come from one single place i.e. Silk Central for tests and for bugs. In the current scenario when a issue is raised and get logged in external system, tracking the status of it is difficult.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.