SC19 Load Balancing error.

[kaany]

Hi All,

I have a problem for SC19 Load Balancing as below.

Could you help me?  

Thanks & Regards.  

ERROR: Application server connection failed: Application server needed for this operation, but not available. Ensure that the application server is available and try again.: Connection refused to host: "IP"; nested exception is: java.net.ConnectException: Connection timed out: connect; nested exception is: java.rmi.ConnectException: Connection refused to host: "IP"; nested exception is: java.net.ConnectExcep

[Michael Kern]

Hi kaany,

According to the error it seems that the Silk Central application server service is not running on host "IP".
Did you check if it is running? Did you check the application server logs if there is any error logged? You will find the log in folder "C:\ProgramData\SilkCentral\<instance_name>\log", so for the application server of instance "silk" it is located in "C:\ProgramData\SilkCentral\instance_1_silk\log" on host "IP"

Regards
Michael

[kaany]

Hi Michael,
yes i did but it was not.

[sebastian_kornexl]

Hi kaany,
is the host called "IP"?

[kaany]

Yes, Sebastian. it's true.

[Michael Kern]

Hi Kaany,

So is the problem resolved now? Could you start the application service on that mentioned host?

Regards
Michael