Absent Member.
Absent Member.

SCTM 15.5 performance on Live system

Hi there - when clicking "New Issue" for a test in 15.5, we are getting a timer wait time of 14 seconds before the new Issue dialog (connecting to StarTeam) is displayed. This is using the old "New Issue" dialog.

When executing a manual test (from the new java window) and also clicking "Assign or create Issue" & selecting create new issue, we are getting delays of 30 seconds + to simply display the dialog. To actually create the new issue in StarTeam is taking 40 seconds plus.

On the old 12.0 server, we never got anything like this - can MF advise if this is a common problem (which I suspect it must be) and how to resolve this.

If this cannot be easily resolved, will MF raise a support case with these details and call me a.s.a.p. please.

We are on the latest MS 2012 server and DB with 64bit VM, so performance should not be an issue for us.

thanks Marc

1 Reply
Absent Member.
Absent Member.

Hi Marc,

Please raise a support incident for this issue. Could you also include the version of StarTeam you are using and the system diagnostic file.



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