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culudamar
Cadet 3rd Class
Cadet 3rd Class
‎2019-06-25 11:46
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Unable to create a data source using UNC, but silk server can access it

Hi, when I try to create an Excel data source, I get "unable to copy file" error in SCTM. However when I access the server on which SCTM is installed, I can see the UNC path accessible and writable.

I've opened an incident but could not get a satisfying solution so far. I hope someone here experienced this problem before and can give me some insight.

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Hubert Inreiter
Micro Focus Expert
Micro Focus Expert
‎2019-06-25 13:27

Hi @culudamar,

 

The SC services are running with the local system account. Make sure to configure in your UNC profile a Windows user which has sufficient permissions to access the path.

 

Regards,

Hubert

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culudamar
Cadet 3rd Class
Cadet 3rd Class
‎2019-06-25 13:56

Hi Hubert, thanks for your reply.



The UNC profile we use has sufficient permissions. You're talking about this user right?



[cid:image001.png@01D52B6E.91273380]



This user (that's me) has write permission on the share.


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Hubert Inreiter
Micro Focus Expert
Micro Focus Expert
‎2019-06-25 14:14

@culudamar 

Sorry, the attached image does not work.

 

Could you set the read permissions for the share to "Everyone" and then try to create the data source again?

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