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Absent Member.
Absent Member.
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disappearing navigation menu

I've been using Silk Central for the last 2 months and until just an hour ago never had any issues with the display. However, it is now behaving very oddly.

Each time I click between any of the Silk tabs or even onto another browser tab, I lose the navigational menu from the left hand panel - I can still drag it back into position but this has quickly become very annoying and time-consuming.

A colleague is also using Silk but hasn't encountered any of these issues. We are both using the 'Details View' setting.

I am using IE 11.0.9 but have also tried it in Chrome v54.0.2 and it displays with the same error so it's not a browser incompatibility problem.

 

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Micro Focus Expert
Micro Focus Expert

RE: disappearing navigation menu

Hi Elaine,

Could you please check the following this:

1. Does this happen with your account (login) only?

2. If you login on a different machine with your account, does this happen too?

3. Does this behavior depend on the project you are working on, i.e. if you switch to a different project do you see the same problem?

4. Could you try to clear your browsers cache and retry if the problem happens again?

Regards,
Hubert
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