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Absent Member.
Absent Member.
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unable to download trial version of silk central

Hey guys,

I applied for trial and got the link.

But when i try to download the app for windows it shows some error like "

This site can’t be reached

nwb-vmpbs60dev’s server DNS address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN

"

Can you guys help me with this?

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8 Replies
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

RE: unable to download trial version of silk central

Hi Singhabhimanyu,

Could you share the URL you are trying to reach?

Regards,
Luiz
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Absent Member.
Absent Member.

RE: unable to download trial version of silk central

This is the download button link:
http://nwb-vmpbs60dev/MFTrialUpdate/epd_MF_Trial_request.aspx?eid=1535277&sid=1169148&sys=PROD&F=\silk\sc18.0\silkcentral-180.exe

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

RE: unable to download trial version of silk central

Hi Singhabhimanyu,

With your trial you should also have received a serial number.
Please use the serial number to raise a support incident in order to receive a new link for your trial.

supportline.microfocus.com/

Regards,
Luiz
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Absent Member.
Absent Member.

RE: unable to download trial version of silk central

Hi Luiz,
Thanks for the help.
But i am unable to login to that portal and also dont know how to raise incident over there.
About serial number, i did not get any but when i navigate to the link i go t in email i get one serial number may its that only.
Please help me.
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

RE: unable to download trial version of silk central

Hi Singhabhimanyu,

Please find below the contact numbers for our support to assist you further.

www.microfocus.com/.../

Please ensure you have your order, serial number or email used during your trial registration handy.

Regards,
Luiz
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Absent Member.
Absent Member.

RE: unable to download trial version of silk central

Sorry but that did not help. as i tried to call the phone number for my region but its seems to be suspended.
is there any other way?
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

RE: unable to download trial version of silk central

Hi Singhabhimanyu,

We have been informed the download link issue is being looked into.
We will keep you posted.

Regards,
Luiz
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

RE: unable to download trial version of silk central

Hi Singhabhimanyu,

The issue with the trial download link has been addressed.
Please let me know if you have any issues to download.

Regards,
Luiz
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