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How can I correctly display the Japanese characters which appear garbled in TrueLog Explorer?

How can I correctly display the Japanese characters which appear garbled in TrueLog Explorer?

The Japanese characters in the TrueLog Explorer may not display correctly, due to a different encoding being used by the installed Internet Explorer browser.

To resolve the issue please try out the following steps
1. Close TrueLog Explorer
2. Open Internet Explorer and choose encoding value Japanese (shift-jis) from View | Encoding option
3. Restart TrueLog Explorer and verify that the message text is displayed correctly.

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