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I have Aventail software installed on my machine and when trying to record a web based application I get 0 functions in the Recorder, what is the cause ?

I have Aventail software installed on my machine and when trying to record a web based application I get 0 functions in the Recorder, what is the cause ?

This Aventail software will need to be uninstalled in order for recording to work.

Typically the software which causes conflicts with the Silk Performer recorder either hooks into the application that is to be recorded or hooks into the Operating System at a low level. If both applications are trying to use the same system or application resource then it is understandable how the conflict arises.

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