There is a known issue in both Silk Performer 2009 and 2009R2 where the Windows Performance (Perfmon) counters are not installed during the Silk Performer installation process.

To install these counters for SilkPerformer 2009 manually you should follow the steps below:
  • Copy the file, "perfVersion.dll" from the SilkPerformer 2009 install folder (default location: "C:\Program Files\Borland\SilkPerformer 2009") to the SilkPerformer 2009 "\Shared Files\Core79" folder (default location: "C:\Program Files\Borland\Shared Files\Core79").
  • Open a command prompt.
  • Change directory to C:\Program Files\Borland\Shared Files\Core79
  • Type the command: perfpdhinstall79 /r
  • Type the command: perfpdhinstall79 /i
To install these counters for SilkPerformer 2009 R2 manually you should follow the steps below:
  • Copy the file, "perfVersion.dll" from the SilkPerformer 2009 R2 install folder (default location: "C:\Program Files\Silk\SilkPerformer 2009 R2") to the SilkPerformer 2009 R2 "\Shared Files\Core80" folder (default location: "C:\Program Files\Silk\Shared Files\Core80").
  • Open a command prompt.
  • Change directory to C:\Program Files\Borland\Shared Files\Core80
  • Type the command: perfpdhinstall80 /r
  • Type the command: perfpdhinstall80 /i
The above steps need to be performed on Silk Performer controller and agent machines.