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"WebFtpConnect(FTP: 12007 - The server name could not be resolved)" reported on replay.

"WebFtpConnect(FTP: 12007 - The server name could not be resolved)" reported on replay.

This will occur if the server specified as a parameter in the WebFtpConnect cannot be found by the Silk Performer Contoller. For example in the following function call, if the server called MyFtpServer could not be found then this error will be raised.

WebFtpConnect(hFtp0, "myFtpServer", 21, "MyUserName", "Password");

To ensure you can access this server you should try to ping the FTP server using the IP address or the hostname (whichever you have specified in the WebFtpConnect as mentioned above), to do this go to:

  • Type Cmd
  • In the command prompt enter: ping (e.g myFtpServer or

If successful you should see a reply from the machine something like:

Pinging myFtpServer [] with 32 bytes of data:

Reply from bytes=32 time

If you get any other message such as "request timed out" or "ping request could not find host" then contact your IS department and report the problem.

Old KB# 18203


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