Sebastian_C_ Absent Member.
Absent Member.
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Citrix Verify Text disabled in TrueLog

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Hello,

when executed a Citrix script and open TrueLog Explorer the option "verify text" (in right mouse click context menu) is grey and disabled. Same for the "Add Verifications" Button. I can click the button, but in the menu the "verify text" option is disabled.

TrueLog ist finished of course. Same behaviour when the TrueLog runs successful. Same behaviour when I mark a rectangle around text in the TrueLog.


Any Idea? As I read in the tutorials, on this way I should be able to add text verifications in with TrueLog in my script.


Thanks a lot

Sebastian

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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another thing that came into my mind: is your bdl code located in a bdf or a bdh file? truelog explorer does not support customization of bdh files... maybe thats the reason.

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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hi sebastian,

text verification/parsing functionality for citrix truelogs is based on ocr operations. you need to select a screen area for that ocr operation before selecting the verification/parsing function in truelog explorer.

this is done by defining a rectangle with your mouse (left mouse button down,move mouse, left mouse button up) on the replay screenshot shown in truelog explorer.

hope that helps,

udo

uuups... sorry, did not read your post carefully enough, missed your rectangle statement. sorry for that!

- is the "Create New Parameter" item (in "Script" menu) enabled?

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Sebastian_C_ Absent Member.
Absent Member.

RE: Citrix Verify Text disabled in TrueLog

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Thanks for your answer, but it doesn't help. I wrote already:

"Same behaviour when I mark a rectangle around text in the TrueLog."

I tried it very often now, marking different parts, making different rectangles. And also by right-clicking in different parts of the screen. I Am sure it is also not correct that when pressing "Add Verifications" Button, then the option "verify text" is also grey and disabled.

Any further ideas?

- Silk Performer 15.5

Edit: You wrote "- is the "Create New Parameter" item (in "Script" menu) enabled?"

I will check this

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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uuups... sorry, did not read your post carefully enough, missed your rectangle statement. sorry for that!

- is the "Create New Parameter" item (in "Script" menu) enabled?

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Sebastian_C_ Absent Member.
Absent Member.

RE: Citrix Verify Text disabled in TrueLog

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In Script Menu in TrueLog everything is grey, and disabled except "Do a Try Script run". Also Create new parameter is grey and disabled.

I checked again status in Monitor, there is written try script run is finished and final try script dialog appears also, and without error message. But still all options in "script menu" are disabled.

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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hmmm... "create new parameter" should be enabled after a try run, it is not related to any selection in the truelog tree or screen.

does truelog explorer show the bdl script in its "bdl" tab? if so, could you check the modification dates of your script and your truelog. locate both of them in file explorer, right click, propierties,  modified... the modification date of the bdl script must be "older" than the modification date of the truelog.

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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another thing that came into my mind: is your bdl code located in a bdf or a bdh file? truelog explorer does not support customization of bdh files... maybe thats the reason.

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Micro Focus Expert
Micro Focus Expert

RE: Citrix Verify Text disabled in TrueLog

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Hi. Please try to add your verification on a CitrixSynchronization function, or one of the underlying actions, such as CitrixWaitForText.

It is not possible to verify actions on CitrixUserInput or CitrixMouseClick for instance.

If that is not the problem, please open a Support case and we'll look into it further.

Best regards,

Ciaran.

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Sebastian_C_ Absent Member.
Absent Member.

RE: Citrix Verify Text disabled in TrueLog

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"truelog explorer does not support customization of bdh files... maybe thats the reason."

Thank you!

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Micro Focus Contributor
Micro Focus Contributor

RE: Citrix Verify Text disabled in TrueLog

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bitte sehr 🙂

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