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abhishekpandey Absent Member.
Absent Member.
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SYSTEM: 267 - The directory name is invalid

Hi Team,

I am trying to install Silk Performer agent remotely(SETTINGS || SYSTEM || AGENTS || ADD WAN AGENT || INSTALL AGENT) and each time i run the installer from I get the error message below:

2018-10-05 08:16:27 Info: Commandline was parsed successfully.
2018-10-05 08:16:27 Installdir: C:\Program Files (x86)\Silk\Silk Performer 18.5
2018-10-05 08:16:27 Info: Local launcher service path: C:\Program Files (x86)\Silk\Shared Files\SgLauncher

2018-10-05 08:16:27 Info: Try to connect to remote machine ..... this may take some time ....

2018-10-05 08:16:48 Info: Connected to remote machine.
2018-10-05 08:16:48 Path for temp service on remote machine: C:\windows\TEMP

2018-10-05 08:16:49 Info: Connected to temporary remote service.
2018-10-05 08:16:49 Info: Connected to remote machine.
2018-10-05 08:16:49 Info: Remote service version: 19.0.0.8013

2018-10-05 08:16:49 Info: Get remote service version was successful.
2018-10-05 08:16:49 Info: Authentication was successful.
2018-10-05 08:16:49 Info: Copied setup agent to remote machine.
2018-10-05 08:17:03 Info: Started setup agent on remote machine.
2018-10-05 08:17:03 Info: Disconnected from old or temporary service.
2018-10-05 08:17:06 Info: Connected to remote setup agent.
2018-10-05 08:17:06 Info: No Silk Performer 18.5 Controller detected on remote machine.
2018-10-05 08:17:06 Info: Temp service is running.
2018-10-05 08:18:06 Info: Removed temporary service.
2018-10-05 08:18:06 Info: Stopped temp service.
2018-10-05 08:18:06 Info: Installer package: C:\Program Files (x86)\Silk\Silk Performer 18.5\RSFiles\SPRemoteAgent.exe.
2018-10-05 08:18:11 Info: Copied Remote Agent Setup to remote machine.
2018-10-05 08:18:11 Info: Execute Remote Agent Setup on remote machine.
2018-10-05 08:18:11 Error: Could not install Remote Agent Setup on remote machine.
2018-10-05 08:18:11 Remote setup failed! SYSTEM: 267 - The directory name is invalid.

 

I am not sure which directory is being referred to. Request you to please suggest.

 

Thanks,

Regards,

Abhishek Pandey

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