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Absent Member.
Absent Member.
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Security Certificate issues with Silkperformer

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Greetings & Salutations,

I am encountering security certificate issues when attempting to model a script using the Web Business Transaction protocol.  I used the search feature and encountered the following knowledge base article:

https://community.microfocus.com/borland/test/silk_performer_-_application_performance_testing/w/knowledge_base/19205.warning-there-is-a-problem-with-this-websites-security-certificate-when-recording-a-secure-site.aspx

I followed the instructions in this article exactly and when I model script I still encounter the issue.  Furthermore when I click to continue despite the errors I cannot even access the page.  I'm completely blocked.  I am currently using SilkPerformer 9.  Could one of you give me a suggestion as to a direction I could go to fix this issue or provide a link to another knowledge base I may have missed?  If you need more information from me please let me know.

 

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Absent Member.
Absent Member.

Hi,

As you're running Silk Performer 9.0 I would suspect this is caused by a Microsoft update as discussed in the following article:

community.microfocus.com/.../20083.unable-to-progress-beyond-the-certificate-warning-when-recording-a-secure-application-with-silkperformer-after-applying-windows-update.aspx

Please contact Support so we can send you the hotfix to overcome this, or remove the update mentioned in the article.

Regards,

Leeanne

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Absent Member.
Absent Member.

Hi,

As you're running Silk Performer 9.0 I would suspect this is caused by a Microsoft update as discussed in the following article:

community.microfocus.com/.../20083.unable-to-progress-beyond-the-certificate-warning-when-recording-a-secure-application-with-silkperformer-after-applying-windows-update.aspx

Please contact Support so we can send you the hotfix to overcome this, or remove the update mentioned in the article.

Regards,

Leeanne

View solution in original post

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Absent Member.
Absent Member.

Thank you so much!  I really appreciate it!

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