mlo1972 Absent Member.
Absent Member.
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Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

All,

New to the forum and Silk Performer.   I had experience with BMC TMART.   I am trying to make a HTML monitor in Workbench.    I am able to access the websites if Workbench recorder is not open.   When I model a recording, I am unable to get to the sites.   In IE I get the following Message:  "Can’t connect securely to this page. This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner." In Firefox, I get the following message:  "SSL_ERROR_NO_CYPHER_OVERLAP".

 

Any ideas why I am having issues with the cypher communication?   I have tried all the settings in the active profile.   Automatic:Automatic, TLS1.2 with the various Encryption types.

 

I am pulling my hair out on this one.   Any ideas would greatly appreciated.

 

Thanks,

 

Matt

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Micro Focus Expert
Micro Focus Expert

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

Hi Matt.

Is the problem with all sites, or only certain ones? Can you record https://demo.borland.com for example?

If its only certain ones you might need to pass the exact cipher. The 'Ecryption strength' field in the SP Profile setting is a free entry box so you are not limtied to the drop down list.

You can find the exact cipher used via openssl. There' a built-in openssl within the SP root dir.
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mlo1972 Absent Member.
Absent Member.

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

Thank you for the reply. It's all sites. I will look dive into openssl in SP to identify the specific issues. Hopefully I can get it figured out.
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Micro Focus Expert
Micro Focus Expert

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

You shouldn't need to specify a specific cipher for every site. You can check the cipher with openssl easily, like so:

C:\Program Files (x86)\Silk\Silk Performer 18.5>openssl s_client -connect demo.borland.com:443

In this case, the cipher used is ECDHE-RSA-AES256-SHA384.

Are you able to open a support incident?
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mlo1972 Absent Member.
Absent Member.

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

I am in the process of getting my support information set up. I hope to have that done today.

Would you then put ECDHE-RSA-AES256-SHA384 in the active profile?

Thanks,

Matt
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mlo1972 Absent Member.
Absent Member.

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

I am in the process of getting my support information set up. I hope to have that done today.

Would you then put ECDHE-RSA-AES256-SHA384 in the active profile?

Thanks,

Matt
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Micro Focus Expert
Micro Focus Expert

RE: Silk Performer Workbench 18.5 recording "Can’t connect securely to this page" in IE

Yep, thats the theory but I think there must be something else going wrong there.

Did you try recording https://demo.borland.com and entering that cipher into the AP field?
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