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EllieFox Absent Member.
Absent Member.
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SilkTest 19.5 does not use/print special charakters, pls help!

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I  run some testcases with Silktest and start the silk test starter.

The silktest does run, but if it comes down to.. for example: save a pdf or login with the username name@log (the @ is problamatic),

it does not work.

He does not print @ / \ in the applikation.. Has someone any idea why it does not use the special characters in the testrun?

 

I thought maybe it thinks, that I am using a US-keyboard.. but I do not, and its also not defined.

its funny that this happens only on my PC but the others are fine.

I have no Idea where to change something that it is working again, please help, I would much appreciate it!

 

Thank you for your time!

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Micro Focus Expert
Micro Focus Expert

RE: SilkTest 19.5 does not use/print special charakters, pls help!

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Hello,

your issue seems too specific to be solved through this forum.

There are some questions on our side, for example:

  • What is the "Silk Test starter"? Is this a driver test in your testing framework?
  • Which operating system and version are you using on your machine?
  • What specific application types are you trying to test?

Please file a support incident, so that someone can have a closer look at this.

Best Regards,

Basilios

Basilios Will
Technical Author


Micro Focus

Micro Focus Expert
Micro Focus Expert

RE: SilkTest 19.5 does not use/print special charakters, pls help!

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You can log a new support incident at supportline.microfocus.com/.

You will need to have valid maintenance contract with Micro Focus for your Silk Test product in order to log a ticket and receive support.
4 Replies
Highlighted
Micro Focus Expert
Micro Focus Expert

RE: SilkTest 19.5 does not use/print special charakters, pls help!

Jump to solution

Hello,

your issue seems too specific to be solved through this forum.

There are some questions on our side, for example:

  • What is the "Silk Test starter"? Is this a driver test in your testing framework?
  • Which operating system and version are you using on your machine?
  • What specific application types are you trying to test?

Please file a support incident, so that someone can have a closer look at this.

Best Regards,

Basilios

Basilios Will
Technical Author


Micro Focus

EllieFox Absent Member.
Absent Member.

RE: SilkTest 19.5 does not use/print special charakters, pls help!

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Hello,

thank you for you qick answer!
I use Windows 10 Enterprise Build 17134, we test C++ applications, Silkstarter is not relevant for this problem.

Where could I file a support incident?
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Micro Focus Expert
Micro Focus Expert

RE: SilkTest 19.5 does not use/print special charakters, pls help!

Jump to solution
You can log a new support incident at supportline.microfocus.com/.

You will need to have valid maintenance contract with Micro Focus for your Silk Test product in order to log a ticket and receive support.
EllieFox Absent Member.
Absent Member.

RE: SilkTest 19.5 does not use/print special charakters, pls help!

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Yes we do have a valid maintenance contract, great !

Thank you so much for the Link and your help!
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